Bira Training

We’ve developed our specialist retail training over decades of working with independent retailers.

retail training

How you'll benefit

We’ve developed our specialist retail training over decades of working with independent retailers. Our bespoke training programmes will keep you and your staff working at their best.

  • Course content developed by retailers for retailers
  • Focus on developing knowledge and skills for immediate impact on personal performance
  • Engaging content delivering practical techniques to improve service, sales and increase productivity and profitability

Bespoke Learning

If you’re looking for training as unique as your business, Bira Training can help.

Bira's Bespoke training service offers members tailor-made training solutions. Our areas of expertise include;

  • Customer Service & Selling Skills
  • Buying & Merchandising
  • Leadership & Management techniques
  • Visual Merchandising skills

In recent years Bira Training has developed and delivered bespoke solutions for a range of Bira members and other independent retailers including: Hurley, Voisins, McDermid Supply Company, Riverside Art & Glass, Tuckwells, AG Carrick and Bath Heritage Services.

To discuss your training needs and how we can help contact Neil Moss, Director of Retail Training on neil.moss@bira.co.uk or call 07823 416 847.

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Register your interest

You agree that the information provided will be used to provide you with information (by email) by Bira, any divisions, subsidiary companies and all third parties (henceforth referred to as “the Group”), which we believe may be of interest or benefit to you. For more information, please visit the Bira terms page.

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"Bira Training gave me a great springboard for new ideas and gave me practical and useful actions to use in the business." - Nick Burdge, Tincknell’s